POPIA and privacy consent

This is a draft for legal review.

Direct marketing by email, SMS or WhatsApp needs an opt-in for that channel before the message is sent. Khulora stores consent as a record: who consented, to what, and when. Every marketing message is meant to include an opt-out.

Enquiry forms on this website ask for consent to store the details so we can reply. That consent is not consent to a marketing list.

A shopper joining Khulora Discover will be asked, in plain language, which channels they agree to. Withdrawing consent stops further marketing on that channel. Asking for deletion is a separate control and will be available on the shopper profile.

The responsible party, the operator, and the agreements between Khulora, a mall and a tenant still need to be named by counsel.